https. WN1 9WX. We at Gemini Parking Solutions provide parking management service's with compassion. Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Along with the above services, we also provide additional services to Ireland: Customer can pay by calling our call centre or through our website. If more time is needed, the customer will be written to with an update. Wigan. All correspondence must include the Parking Charge Notice reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence. Mission Statement; FAQ's; Our Services . We process the motorist appeals in accordance with your instructions, appeals can be submitted in writing online, by email or by post. PLEASE ENSURE THAT YOU HAVE: PARKING CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION NUMBER; A VALID CREDIT OR DEBIT CARD; Parking Charge No: Vehicle Registration: GroupNexus. The complaint must be made within 56 days of the incident taking place. How you pay a parking ticket or penalty charge notice depends on what type it is and who issued it. It is important that you provide ALL of the . By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. Vehicle Registration. To report unauthorised vehicles outside of office hours. If you are having financial difficulties. Parking, Roads and Travel. _gat_UA-76451597-1. Vehicle Control Solutions Ltd. West Hill House. BaySentry Solutions. Exeter Credit and Debit card payments can be made by calling our 24 hour telephone line:01302 513232. You can view the photographic evidence online . Sales: 0330 043 0250; Home; Parking Solutions. The terms and conditions of parking are clearly set out on the signage displayed within the car park. Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN. Click here. We have the full range of Permit options available at low cost, from virtual to in-vehicle display. All Rights Reserved. If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to 80. How you pay a parking ticket or penalty charge notice depends on what type it is and who issued it. You can view the evidence of your PCN: View evidence for tickets attached to windscreen; View video footage for tickets sent by post; You will need. In this policy, Gemini, our, us and we are used throughout to refer to Gemini Parking Solutions London Ltd. Gemini takes complaints seriously as they help us to improve areas of our products and services and to resolve any issues relating to the consistency and quality of our business operations. PCN Parking Solutions is the trading name of SolutionLabs Ltd . The system will take an image of every vehicle entering/exiting the car park. You can also get an FPN for speeding and minor motoring offences. giving the reasons for the appeal and enclosing any supporting information, i.e. More information about your rights concerning the use of your personal data is available within our privacy policy found on our website www.geminiparkingsultions.com. The act introduces keeper liability for the first time on private land - on condition that an independent adjudication service is made available for motorists. For more information please visit:www.theias.org. Exeter If you would like to contest the PCN you can do so by emailing appeal@baysentry.co.uk or completing the appeals form on the website. Please use the SMS (Text) line and clearly state the site name in fulltogether with the vehicle registration mark (VRM). I give consent for TPS to contact me via the following methods: Copyright Total Parking Solutions Ltd 2023, Total Parking Solutions Ltd Account Number: 83461637. Get in touch using our contact form or the sales details below. A 50% discount will be applied to your charge if you pay within the discount period as shown on the PCN. From Self-ticketing Service to Total Parking Management. You can pay the PCN online or through our 24 hour telephone payment line. BN13 3EU. The complaints policy is not intended to be used as a method for motorists to appeal a Parking Charge Notice (PCN) or Notice of Parking Charge (NPC). Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. PaymyPCN and PCN Parking Solutions are trading styles of SolutionLabs Ltd Registered in England & Wales No. Matters relating specifically to appeals must be made in writing as instructed on the notice itself. Private Parking Solutions will have 28 days to respond. Registered address: 95 Arundel Road, Worthing, West Sussex. Telephone: +44 (0) 1202 555888. The policy is designed to deal with concerns raised in relation to parking enforcement only; complaints that do not relate to matters pertaining to the BPAs Approved Operator Code of Practice or Parking (Code of Practice) Act 2019 are not covered under the scope of the policy. For the motorist, our mobile friendly application (www.paymypcn.net) allows the motorist to view, pay or appeal the notice at their convenience. Privacy Policy | Complaints | Baysentry Solutions 2023. Kettering Pay a PCN . Use this button to pay online now. Private Parking Solution (London) Ltd are now offering a new solution to manage and enforce parking on private land and off street car parks. Fax: 0845 862 1035. . 05992210. Pay Parking Charge Notice (PCN) BEFORE PROCEEDING. PCN Parking Solutions and its other brands are car park management companies that offer a number of services to help private businesses manage their car park. You need to pay this within 28 days. Contact red routes. Date of complaint o Copy of complaint o Copy of all correspondence, Details of any corrective action required. Please quote your Parking Charge Notice number on all payments. Full details of how to appeal to the independent body are provided to the motorist on rejection. Credit and Debit card payments can be made by calling our 24 hour telephone line: Contact us about a PCN or machine issue telephone: "Car Park Supplier Of The Year" - Sceptre 2019. CONTACT; This site uses cookies: Find out more. We asses each car park individually based on your requirement. If you do not pay an FPN within 28 days, youll have to pay 50% more. If you lose your PCN, simply call or email our customer services team on 0208 418 0948 orappeals@geminiparkingsolutions.com and a Gemini team member will be able to assist you. Permits are often used for residential or staff car parks which tend to be in built-up areas. These cookies do not store any personal information. You usually have 28 days to pay. YOUR VEHICLE REGISTRATION NUMBER. This category only includes cookies that ensures basic functionalities and security features of the website. Registered Office: Preston Park House, South Road, Brighton, East Sussex, BN1 6SB, We provide a pay as you go solution, we earn a commission on. Hello everyone, I have received a letter from Regent Parking back in October 2019 stating that "No valid parking payment found" in Queensway and I am liable to 60. Main office hours 09.00 - 17.00 Monday to Friday except bank holidays. Please quote your Parking Charge Notice number on all payments. Dont worry we wont send you spam or share your email address with anyone. Please go here to pay online. All complaints will be dealt with in accordance with the requirements of the Data Protection Act 2018. Company Number 08452004. If you've received a Penalty Charge Notice (PCN), you can either pay it or challenge it if you think it was issued incorrectly. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. This automated process removes any manual handling of appeals and ensures complete separation from the IPC. to find out more about why you have been issued a PCN. . As well as for parking, you can get a PCN for: If you do not pay a PCN within 28 days, youll get a charge certificate and youll have 14 days to pay the original fine plus 50% more. 189115976 | DPA No. One Parking Solution Ltd, 95 . PO Box 815. Pay a Penalty Charge Notice. Have your Parking Charge Ticket Number and credit or debit card details ready. Should an account remain unpaid after attempts have been made to recover the debt by our UCS team, we are able to pass the accounts seemlessly to one of our litigation partners where the account will be reviewed and where necessary a legal claim issued. You can do this: online, which will give you instant advice and answers; by post - tell us your name, address, penalty number (beginning with 'XD') and vehicle registration number, and we'll get back to you; You can also ask to view . BEFORE PROCEEDING PLEASE ENSURE THAT YOU HAVE: PARKING CHARGE NOTICE NUMBER. 0845 527 0522. info@enterpriseparking.co.uk. The Adjudicators remuneration for considering each appeal is the same no matter what the result. Welcome to PCN Payments. There are different ways of optimising a permit parking scheme. Our ethical enforcement approach maximises revenue by ensuring there is always space for authorised (often paying) users of a car park and deterring problematic parking behaviour. Frequently asked questions. Check out our FAQs Kettering Venture Park Parking Charge Notice (PCN) Appeal. Contact Details. BN52 9AN. POPLA will not accept an appeal if you have not appealed to the operator beforehand. If the appeal is unsuccessful, your next step would be to appeal to Parking on Private Land Appeals (POPLA). Appeal. If you suffer with people parking on your land who should not be, then our system will work for you whatever size of car park you have. Please quote your Parking Charge Notice number, Vehicle registration number and address on the reverse of Cheque or Postal Order. You will need your Parking Charge Reference and Vehicle Registration. +64 (0)9 869 3001. Gemini Parking provide a range of ethical Parking Enforcement Solutions. Please attach any evidence to support the basis of your challenge. Gemini receive, evaluate, make, and record its decisions on complaints in a nondiscriminatory manner, in accordance with the requirements of the Accredited Parking Association. ZA076835 You must allow five working days for the payment to reach us. 3 Kings Court 3rd Floor, The Cube, 123 Albion StreetLeeds, LS2 8ER. To Transfer the Keeper Liability: transfer.premierpark.co.uk. In order to escalate a complaint to our Accredited Trade Association or Conformity, Assessment Body the customer must supply the Accredited Trade Association or Conformity. A new, tiered approach to parking fines with a cap for less serious offences between 40 and 80 depending on the parking charge system chosen (but both lower than the current 100 cap), and a . Alternatively, you can find more information in our, Automatic Number Plate Recognition (ANPR) Parking Systems. If you were not driving the vehicle at the time in which the Parking Charge Notice was issued you should provide us with the details of the driver of the vehicle by writing to us. You've got 28 days to pay or challenge. The Adjudicator can consider only the representations made by the parties to the appeal. Once you have selected the option that is right for you, permits can be ordered by your customers online with your own branded permit system which operates in real-time and provides a manual override option so the operators always have the most up-to-date information and are always in control. Postal Payments: Make your Cheque or Postal Order payable to: PCN Parking Solutions and send to: PCN Parking Solutions Payments, PO Box 5419, Hove. Credit and Debit card payments can be made by calling our 24 hour telephone line:01302 513232. We use cookies to provide the services and features offered on our website, and to improve our user experience. Contact us / Write to us. We are in a transition from cash payment to card and contactless. ANPR (Automatic Number Plate Recognition) cameras are very hi-tech. Mobile: ++44 (0) 7947246755. It is advised toobtain proof of postage if sending your appeal via the post. Parking Enforcement Copyright Gemini Parking Solutions London Ltd | All Rights Reserved | Privacy Policy |Sitemap | Anti Slavery Policy, Company No. If you have misplaced your PCN or you are experiencing difficulties making your appeal online, please email: parking@luton.gov.uk providing your vehicle registration number. Get in touch using our contact form or the sales details below. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. PPS (London) Ltd are members of the British Parking Association (BPA) and are part of their Approved Operator Scheme (AOS). Penalty charge notice number starting with 'EA'. Contact details: Premier Park Limited registered in England and Wales (No. We will respond to complaints within 28 days of receipt. If we are unable to reply to the complaint within 28 days, the customer will be written to, to advise of progress. Interested? Looking for online definition of PCN or what PCN stands for? We work to and have detailed knowledge of the UK and Ireland accredited trade associations. 1 minute. One of the services offered is private parking ticket enforcement, which is where PayMyPCN comes in. All Gemini Car Park Managers are fully uniformed with an ID badge, so they are instantly recognisable. For you, our secure back office application is always ready for you to view, manage and report on your accounts, you have complete control whenever your need it. . The ANPR system will recognise the vehicle registration and save the data, and it will identify if any vehicles have breached the parking rules set out. Head Office. But opting out of some of these cookies may have an effect on your browsing experience. The letter has Parking Charge Notice to registered keeper from SolutionsLabs. The International Parking Community provides the electronic services to the IAS to facilitate the processing of the appeals. Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. In reality Smart Parking's PCN is just a speculative invoice. Our definition of an appeal correspondence shared against the decision of an organisation in this instance, the decision to issue a PCN or NPC where a change to that decision is required. Terms & Conditions Appeals & Refund policy. All Notices can be sent on your behalf to ensure that, where possible, you can take advantage of the provisions for keeper and hirer liability contained in schedule 4 of the Protection of Freedoms Act 2012. I don't have all the information I need to be able to pay or appeal my PCN through the website? The main approaches are controlling who parks there, or to sell permits to earn additional income. therefore please use the direct contact routes as provided via your PCN or Permit documentation. Upon successful payment your field operators are automatically notified via SMS with location link. To appeal a Parking Charge Notice, go to appeals.premierpark.co.uk. It is important that you provide ALL of the grounds that you wish to rely upon and ALL of the evidence that supports your case. 05617628 | Registered in England & Wales. Vat number: 277 6843 49. An unpaid PCN penalty is treated as a civil debt and you could be pursued through the county court system or even . For non-urgent queries you can use our online contact form. Contact. Registration number: 08182990. If the register keeper refuses to do this or ignores the notice to keeper then after 28 days have passed, the registered keeper becomes liable for the parking charge and can be pursued for payment. 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